A class action lawsuit was filed on September 29, 2020 against Citrix Systems, Inc. (“Citrix”), on behalf of Inside Sales Representatives throughout North Carolina. Filed in the U.S. District Court for the Western District of North Carolina, the lawsuit asserts that Citrix, which employs over 8,100 employees worldwide, with more than 2,000 Inside Sales Representatives working at Citrix’s, North Carolina location, violates the Fair Labor Standards Act (FLSA), as well as the North Carolina Wage and Hour Act (NCWHA).
The lawsuit, Cirillo et al., v. Citrix, asserts that Citrix has failed to pay its hourly inside sales representatives all overtime due under federal and state wage and hour law. The suit alleges that Citrix did not compensate Plaintiffs for all mandatory pre- and post-shift work. Citrix required Plaintiffs to arrive at work prior to their scheduled shift to perform a litany of tasks necessary to perform their jobs, such as booting up computers, logging into programs, and preparing their workstation for each shift. Citrix regularly had Plaintiffs spend time working after scheduled shift times working on tasks such as phone calls that occurred at various hours in the evening with prospective customers located in various time zones. The suit also alleges that Citrix did not compensate Plaintiffs for time spent working during “lunch breaks,” including, but not limited to, speaking with clients, and going through demonstrations with prospective buyers. Plaintiffs allege that this is compensable time that should have been added to the employees’ recorded hours, and that all hours over forty (40) per work week should have been paid at the overtime premium rate.
Plaintiffs also complain that Citrix excludes nondiscretionary, monthly commissions when calculating Plaintiffs’ regular and overtime rates, and thus failed to pay overtime at the correct rate.
Plaintiffs are represented by attorneys from The Law Offices of Gilda A. Hernandez, PLLC.
Citrix Settlement Update
On September 1, 2023, the U.S. District Court for the Eastern District of North Carolina granted preliminary approval for settlement on behalf of over 500 inside sales representatives. To obtain more information about the settlement or to fill out a claim form, visit the settlement website at https://www.citrixsystemssettlement.com/Index.
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